"We have used SCS for a number of years, and have always found them to be professional, fast and reliable. The staff are always friendly and courteous, and we know that we can always trust them implicitly. "
Ray Cole, Accountant, A W Curtis & Sons Ltd
Support & Maintenance
Overview | Infrastructure | >Support | Remote Monitoring | Internet | Provision

Keeping Your Business Running

SCS provides expert resource, as and when you need it - ensuring the efficient and effective running of your core business processes and providing a valuable lifeline in times of stress, such as application roll-outs or technology refreshes.

Whether you call on us for ad-hoc expertise, regualr healthchecks, or require a fully outsourced IT environment, our expert engineers are responsive, approachable and will fast become valuable and cost-effective members of your team.

Our guaranteed response times are backed-up by audited performance to give complete peace of mind. We support an established and growing base of clients throughout the region, you can access their feedback on SCS here.

Contracted Support & Maintenance Options

  • Out of hours cover
  • 8 hour on-site response service
  • 4 hour response service option available
  • Remote troubleshooting onto client's network
  • Preventative maintenance visits (regular healthchecks)
  • Telephone support
  • Advice on available updates
  • Self-service online fault logging
  • Remote server monitoring

Ad-hoc Support

  • Telephone support
  • On-site call-out

If you are looking for a professional approach to your IT support requirements, or are looking to save costs by outsourcing key IT support functions, please contact us, we are here to help.

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