"All the members of staff are friendly, knowledgeable and very efficient at whatever query comes up. We as a company feel very well supported and we can rely on SCS for a quick response for support and assistance on any problems that we encounter, no matter how serious. "
Kelly Yarwood, Office Manager, Jessops Constructions Ltd
Support & Maintenance
Overview | Support Services | Infrastructure Solutions | Internet Services | Consultancy Services

Keeping Your Business Running

SCS provides expert resource, as and when you need it - ensuring the efficient and effective running of your core business processes and providing a valuable lifeline in times of stress, such as application roll-outs or technology refreshes.

Whether you call on us for ad-hoc expertise, regular healthchecks, or require a fully outsourced IT environment, our expert engineers are responsive, approachable and will fast become valuable and cost-effective members of your team.

Our guaranteed response times are backed-up by audited performance to give complete peace of mind. We support an established and growing base of clients throughout the region, you can access their feedback on SCS here.

Contracted Support & Maintenance Options

  • Out of hours cover
  • 8 hour on-site response service
  • 4 hour response service option available
  • Remote troubleshooting onto client's network
  • Preventative maintenance visits (regular healthchecks)
  • Telephone support
  • Advice on available updates
  • Self-service online fault logging
  • Remote server monitoring

Ad-hoc Support

  • Telephone support
  • On-site call-out

If you are looking for a professional approach to your IT support requirements, or are looking to save costs by outsourcing key IT support functions, please contact us, we are here to help.

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